Privacy Policy
Last updated: August 12, 2026
MeetingMate helps users create AI assistants for meetings, calls, and practice sessions. This policy explains what information we collect, how we use it, and how to contact us.
Information We Collect
- Account details such as name, mobile number, optional email address, password hash, and sign-in session details.
- Assistant content you add, including instructions, notes, uploaded documents, and saved assistant settings.
- Usage and billing records, including minutes used, purchases, coupons, payment status, Razorpay order IDs, and Razorpay payment IDs.
- Technical information needed to keep the service secure and working, such as timestamps, request status, and error logs.
Audio And Meeting Content
MeetingMate processes audio so the assistant can respond during a session. We do not store raw audio recordings. Text, answers, assistant data, and history that the app shows or saves to your account may be stored so you can use the product and review your activity.
How We Use Information
- To create and secure your account.
- To run AI assistant sessions and show relevant answers.
- To manage purchased minutes, coupons, refunds, and support tickets.
- To prevent abuse, investigate errors, and improve the product.
- To comply with legal, tax, payment, and regulatory requirements.
Payments
Payments are processed by Razorpay. We do not store card numbers, UPI PINs, CVV, or netbanking passwords. Razorpay may collect and process payment information under its own terms and privacy policy.
Sharing
We share information only when needed to provide the service, process payments, operate infrastructure, comply with law, prevent fraud, or respond to support requests. We do not sell personal information.
Data Retention
We keep account, assistant, billing, and usage records as long as needed to provide the service, resolve disputes, comply with legal requirements, and maintain accurate financial records. You can ask us to delete your account data, subject to records we must keep for legal, security, or payment reasons.
Your Choices
You can update your account information in the app where available. For access, correction, deletion, or support requests, contact us using the email below.
Security
We use reasonable technical and organizational safeguards, including password hashing, authenticated sessions, server-side billing checks, and payment-provider signature verification. No online service can guarantee absolute security.
Children
MeetingMate is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
Contact
For privacy questions, email support@meetingmate.in.